We do not leave you alone!
One of our important policies is that we do not leave anyone alone after any sale.
First of all, with every sale of an equipment we provide a training program covering an introduction to the technology, to the product and we help our customers with their applications.
Of course such training needs to be tailored to the customer's requirement, his backgound, experience and Know-How.
But that's not all! Experience shows that even the best training is no guarantee that the equipment can be used properly. Especially in the beginning, there might be a number of questions coming up, whether it refers to the instrument's features, its operation or related to the application task.
We provide free phone support and also free remote sessions in some cases. In these remote sessions we can perform demonstrations on the instrument itself.
Just call us and we will do our best to resolve any issue you may have.